Privacy Policy

Who we are

FamilyHub is a product of The Family Project. We built it to help families stay connected, aligned, and moving in the same direction. If you have any question about this policy or your data, email us at evjay.a@gmail.com and a real person will answer.

What we collect

We collect only what the product needs to work for your family:

• Account information — your email address and a securely hashed password. We never store your password in readable form.
• Family information you enter — family member names, birthdates, and roles; family values, vision, and mission statements; issues you log; relationship assessments; wellness observations; rhythms, rituals, and activities.
• Usage information — basic activity events (like logins and feature usage) that help us understand how the product is working and keep it healthy.

Children's information

FamilyHub is built for parents. Children and teens cannot create or hold accounts — they exist in FamilyHub only as family members that you, the parent or guardian, choose to add. Any information you enter about your children is visible only to your family and exists solely so the product can serve your family. We do not market to children, and we do not use children's information for anything beyond running the product for you.

How we use your information

We use your information to run FamilyHub for your family — that's it. We do not sell your data. We do not share it with advertisers. We do not use your family's information to build advertising profiles. There are no ads in FamilyHub.

AI-assisted features

Some features offer optional AI writing help — for example, rephrasing an issue description or suggesting a mission statement. When you use one of these features, the text you submit is sent to Anthropic (our AI provider) to generate the suggestion, then returned to you. These features are rate-limited, optional, and only process text you explicitly submit to them. We do not use them to analyze your family in the background.

Service providers

We rely on a small set of trusted providers to run FamilyHub:

• Stripe — payment processing, if you ever purchase something. We never see or store your card number.
• Anthropic — powers the optional AI writing features described above.
• Resend — sends transactional email like invitations and password resets.
• Heroku / Amazon Web Services — hosting and database infrastructure.

Data retention and deletion

Your data stays as long as your account does. You can delete your account — or your entire family and all of its data — at any time from Settings. Deletion is real: removing a family removes its members, issues, assessments, observations, and history.

Security

All traffic to FamilyHub is encrypted in transit (HTTPS). Passwords are hashed, never stored in plain text. Login attempts are rate-limited and accounts lock temporarily after repeated failed attempts. No system is perfectly secure, but we treat your family's information with the care we'd want for our own.

Your choices

You can access and correct your family's information directly in the app at any time. You can delete your account or family from Settings. If you want a copy of your data, or want us to delete something you can't reach yourself, email us and we'll take care of it.

Changes to this policy

If we change this policy, we'll post the update here with a new date at the top. We'll never quietly change what we do with your family's data.

Contact

Questions, concerns, or requests: evjay.a@gmail.com.